Moraph for Good / Volunteer
Volunteer with Moraph for Good
Explain how it works, to the people it affects.
Moraph builds technology for finance, health and government. Most people are never shown how any of the three work. Volunteer to teach free sessions, help people one to one, or check what we publish, alongside Moraph’s own people.
Why volunteer
The systems are complicated. The explanations needn’t be.
Moraph for Good shares what Moraph’s people know through free sessions hosted by libraries, schools, clinics and community organizations. The people who explain best are often the ones who have worked inside the systems: that may be you.
Credit, interest, fees, tax credits and scams decide a great deal about a household’s life. Fluent explains them, with nothing to sell.
Coverage rules, referrals, bills and portals stand between people and treatment they are entitled to. Reach helps people through them.
Councils and school boards decide things that shape daily life. Voice shows people how to take part, strictly nonpartisan.
Who can volunteer
Moraph’s people, and people like them.
Volunteers are 18 or over and live in one of the ten countries where Moraph has an office. Everyone is vetted before they start, and everyone follows the same rules.
Moraph colleagues
During working time
Moraph employees volunteer during working time, as part of the job, and sign in to the volunteer hub to say what they can offer. For colleagues.
Members of the public
With experience that helps people understand
People who have worked, or work now, where money, care and public services meet the public, for example:
- Banking, credit unions, accounting, financial counseling or free tax help
- Nursing, patient navigation, medical billing, pharmacy or social work
- Local government, clerks’ offices, libraries or civics teaching
- Interpreting and translation
The roles
Teach, host, help or review.
Standing roles, filled as hosts plan their series. Some roles are in a room, some online, and some are reviews you do on your own schedule.
Fluent instructor
Teach free Fluent sessions on budgeting, banking, credit, borrowing, tax time and scams, for the people a library, school or community organization serves.
The roleReach instructor
Teach free Reach sessions on how coverage works, finding low-cost care, reading a medical bill, health records and patient portals.
The roleVoice instructor
Teach free, strictly nonpartisan Voice sessions on how local government works, public meetings and comment, records requests and serving your community.
The roleSession host
Co-host Fluent, Reach and Voice sessions: welcome people, look after the room or the online meeting, and help people sign in to the websites a session uses.
The roleDigital helper
One-to-one help, alongside a session, using patient portals, online banking or government websites, guiding the person’s own hands on their own device.
The roleLanguage reviewer
Review translations of Commons materials and session handouts: Spanish, French, Armenian, Hindi, Tagalog, and other languages spoken in the countries where Moraph works.
The roleModule reviewer
Check a Fluent, Reach or Voice module, or a Commons guide, against one country’s rules: what is current, what has changed, and what the sources say.
The role
For Moraph colleagues only: Pathways mentor, pro bono specialist, shield reviewer. Every opportunity
How vetting works
Checked, trained and matched.
Nobody meets the public for Moraph for Good without a conversation, the checks the role needs and the training on the rules. How it works.
Apply
A short form: where you are, the roles that interest you, the languages you speak, what you have done and what you can give.
A conversation
A person from the Moraph for Good team reads every application and arranges a call with the people who may be a fit, to talk about the role and answer your questions.
Checks, where the role needs them
An identity check and references for every role, and for roles with young people or adults at risk, a background check where local law allows. Checks are finished before you start.
A short training on the rules
What every volunteer agrees to: nothing to sell, strictly nonpartisan, explain never advise, no personal details, safeguarding and conflicts. Then a walk-through of the materials for your role.
Matched with a host’s series
When a host near you, or online, plans a series that needs your role, we ask whether the dates suit you. You can always say no.
Feedback after each series
The host, the Moraph lead and you each say what worked and what didn’t. That is how the materials and the training improve.
The rules
The same rules for everyone.
Moraph colleagues and volunteers from outside Moraph agree to the same rules before they start.
Nothing to sell
Sessions never promote Moraph, a Moraph client, your employer or any product. You don’t hand out business cards, and you don’t follow up with attendees.
Strictly nonpartisan
No side on parties, candidates, ballot questions or campaigns, in Voice or anywhere else. Current candidates, party officials and campaign staff don’t teach Voice.
Explain, never advise
You explain how money, healthcare and government work. You don’t give financial, medical or legal advice about anyone’s own situation; you point people to free services that do.
No personal details
You never collect attendees’ names, contact details, passwords or records, and you never type a password or code for someone.
Safe for everyone
You follow the safeguarding statement and the host’s own rules: never alone and unobserved with anyone under 18, in person or online.
Conflicts declared
You tell us about anything that could look like a conflict, such as selling financial products or working for an insurer or a party, and step back where the conflict-of-interest policy says so.
Use what you know, for the people it affects.
One short form. A person from the Moraph for Good team reads every application and replies.